PROFESSIONAL SERVICES OVERVIEW (SMALL BUSINESS)
Whether you're looking to add new locations or telecommuters, applications or technologies, trying to stabilize problems, or reduce support costs, Cierra’s Small Business services can be custom tailored to your needs and bundled into service-level agreements that are affordable and easy to manage.
Some of the key services our small business customers have come to depend on us for include:
Networking: Broadband, VPN, LAN, WAN, Internet, Wireless Internet, Secure Remote Access and DMZ. You've heard the terms, but what combination of these are right for you? In today's networking environments, reliability, flexibility, security and manageability - balanced with cost concerns - are the key to a successful network.
Server Application Support: Cierra has a strong track record of providing quality, cost-effective, solutions for Windows NT/2000, Exchange Server 5.5/2000, SQL Server and the rest of Microsoft's BackOffice family of server products, UNIX, and LYNIX. From consulting and design, implementation, migration and upgrades, Cierra has consistently received high satisfaction ratings from its customers when it comes to quality, cost, reliability and performance of the systems we design and implement. Coupled with the other services offered under our IT ON DEMAND services, Cierra can provide an end-to-end solution from consulting through the management of your systems via one phone call.
On-Site Support: In today's economy, small to medium-sized businesses are becoming more dependent on high-tech networks to enable their companies to run smoother and stay competitive in their respective market. One problem that many of these companies run into is that there is a very large shortage of qualified IT personnel available in the market to support their network. Because of this shortage and the high demand, with these individuals come high price tags for employment. Most companies of this size simply cannot afford the overhead of IT personnel. This is where Cierra's Management Services become a valuable asset to your company.
Remote Monitoring and Maintenance: Cierra's state-of-the-art Network Control Center (NCC) is the hub of all Remote Management Services provided to Cierra's clients. From one central location, our engineers proactively monitor, troubleshoot and resolve issues with Data Circuits, SNMP-managed devices, NT/2000 Servers and NT/2000-based server applications, UNIX Systems, Desktop Operating Systems, and Desktop Applications.
Wireless Communications: Unwire your office! Wireless communications make it possible to have truly portable PCs, PDAs and other handheld devices with no network cables attached to these devices to connect to the Internet or other devices in your home or office.
Should you have any questions regarding our Small Business-level services, please do not hesitate to contact us at 713-529-6800 or send an email to sales@cierrabsi.com.
